Terms & Conditions

Detailed description of goods and/or services

Matthew Willman Photography is a business in the media industry that markets photography, public speaking and books.

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way of email. Deliveries will take up to 7 working days to the nearest PostNet Branch specified buy the customer, Matthew Willman Photography cannot be held responsible late deliveries, the client must liaise with PostNet.

Export restriction

The offering on this website is available to South African clients only.

Return and Refunds policy

The provision of goods and services by ”Matthew Willman Photography” is subject to availability.  In cases of unavailability, ”Matthew Willman Photography” will refund the client in full within 30 days.  Cancellation of orders by the client will attract a 25 % administration fee. Customers must check goods on receipt from PostNet for any damages and must leave the goods with PostNet to arrange return. Upon receipt of the damaged goods, and once a an investigation has been made Matthew Willman Photography will send a new copy to the respective PostNet Branch.

Customer privacy policy

Matthew Willman Photography shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

http://www.polity.org.za/attachment.php?aa_id=3569

Payment options accepted

Payment may be made via Visa, MasterCard, credit cards & Zapper.

Credit card acquiring and security

Credit card transactions will be acquired for Matthew Willman Photography via PayGate (Pty) Ltd who are the approved payment gateway for First National Bank.  PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website.  Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by Matthew Willman Photography separately from card details which are entered by the client on PayGate’s secure site.  For more detail on PayGate refer to www.paygate.co.za

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa.  Transaction Currency is South African Rand (ZAR).

Responsibility

Matthew Willman Photography takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile

This website is governed by the laws of South Africa and Matthew Willman Photography chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Variation

Matthew Willman Photography may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by Matthew Willman Photography. (sole trader) based in South Africa.

Matthew Willman Photography – contact details

Support : email – matthew@matthewwillman.co.za

Support:  telephone – +27 82 836 5787